If a client discloses a medical condition, what is the appropriate action in terms of referrals?

• A. Ignore the disclosure
• B. Maintain confidentiality and respond appropriately, including required referrals or physician clearance when needed
• C. Post the information publicly
• D. Share with other clients

Answer: (B)

Respecting the client's privacy while ensuring safety in care is the main idea here. When a client discloses a medical condition, you protect that information and only share it with people involved in their care or as required by law. At the same time, you evaluate whether the condition affects what you can safely do in a session. If the condition could influence the treatment or requires medical input, you arrange a referral or obtain physician clearance before continuing. This approach honors the client’s privacy while prioritizing their health and safety in reflexology practice. Document the disclosure and the plan, and adjust the treatment as needed. Do not reveal the information to others, post it publicly, or share it with other clients, since that would breach confidentiality and trust.