What is the recommended client communication practice before starting a reflexology session?

• A. Obtain informed consent, discuss goals and any contraindications, and review medical history.
• B. Confirm appointment time and payment method.
• C. Provide a medical diagnosis for planning.
• D. Request dietary information only.

Answer: (A)

Before a reflexology session, the essential communication practice is to obtain informed consent, discuss the client’s goals, identify any contraindications, and review medical history. This approach ensures the client understands what will happen, agrees to the treatment, and allows the practitioner to tailor the session safely. It also helps spot conditions that could make reflexology unsafe or require modifications, such as acute injuries, active infections, or recent surgeries. Knowing the medical history supports choosing appropriate pressure levels and techniques and clarifies any need for referral or collaboration with a healthcare provider.

Logistical steps like confirming appointment time and payment are part of smooth administration but don’t address safety, consent, or treatment planning. Providing a medical diagnosis isn’t appropriate for reflexology planning, and requesting dietary information alone doesn’t inform safety or goals.